Linked account on The Show website; lost game progress
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@victor_sds_psn said in Linked account on The Show website; lost game progress:
Hey again folks-
Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.
Thank you all for your reports, details, and patience while we see this through.
This man really said "coming soon" over 4 hours ago. I am really trying to be patient here, but I've probably missed out on 25 hours of playtime in the last 3 days. I keep watching as everybody parallels all sorts of cards, get the 1st inning bosses and complete collections. I am really starting to feel like I'm getting left behind and it's frustrating as all hell.
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Ditto here guys, just got a random error code when the game tried to save and lost 4 days worth of RTTS progress.
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Any updates? Not sure how to take the “fix coming soon” comment...
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im sure they working on it now because i cant log into any of my accounts
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Neither can I. This really is unbelievable.
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I can finally login again and the goddamn error is still there. Hahahahahahahahahhaahahah!
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@jedsajec_mlbts said in Linked account on The Show website; lost game progress:
I can finally login again and the goddamn error is still there. Hahahahahahahahahhaahahah!
You’re surprised? I’m not. I’m still waiting on a response to my ticket from Tuesday morning. It’s frustrating to see my DD info, pack opened info on my The Show account, but unable to restore my progress on my consoles. Especially since we’re heading into Double XP weekend with an entire week of missed daily login rewards, XP, etc. We’re all going to be sooooooo far behind.
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My theshow account now shows no PSN or Xbox account linked so I thought it was fixed. But now when I go to link my PSN I get the platform exclusivity error :(.
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@wavytitan_mlbts said in Linked account on The Show website; lost game progress:
My theshow account now shows no PSN or Xbox account linked so I thought it was fixed. But now when I go to link my PSN I get the platform exclusivity error :(.
I get the same error. Playing on the PS4 version for now.
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Still nothing. Can we get an update please?
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Just came to say that my accounts still aren't fixed, just in case you did something and thought they were. Obviously, transparency isn't a priority for SDS.
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@victor_sds_psn said in Linked account on The Show website; lost game progress:
Hey again folks-
Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.
Thank you all for your reports, details, and patience while we see this through.
Does "coming soon" mean today? It's been a week. Does it mean next week? Can you be a little more specific so we're not spending our time checking our accounts? Also, is there any consideration to providing the option for a refund for those of us who were completely screwed by paying $100 for pre-order "incentives" that obviously haven't materialized.
I've been on SDS's side through all the previous [censored] launches, told people to relax, but the lack of communication and blatant ignoring of our posts without so much of a "sorry guys" is really fueling the anger you're seeing around here. We're talking $100 for a product that doesn't work and didn't deliver.
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This is one of the worst experiences I’ve had with video games. First, I feel like I lost $100 and on top of that about 30hrs of grinding. Really, really sucks.
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@sobay310_mlbts said in Linked account on The Show website; lost game progress:
@victor_sds_psn said in Linked account on The Show website; lost game progress:
Hey again folks-
Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.
Thank you all for your reports, details, and patience while we see this through.
Does "coming soon" mean today? It's been a week. Does it mean next week? Can you be a little more specific so we're not spending our time checking our accounts? Also, is there any consideration to providing the option for a refund for those of us who were completely screwed by paying $100 for pre-order "incentives" that obviously haven't materialized.
I've been on SDS's side through all the previous [censored] launches, told people to relax, but the lack of communication and blatant ignoring of our posts without so much of a "sorry guys" is really fueling the anger you're seeing around here. We're talking $100 for a product that doesn't work and didn't deliver.
I agree 100%. I’m usually pretty quiet, and I have quietly purchased every version of this game over the years. You couldn’t get a more loyal customer than me, and this is how we are treated. Just a time frame please!!!
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@edoalvarez_mlbts said in Linked account on The Show website; lost game progress:
@wavytitan_mlbts said in Linked account on The Show website; lost game progress:
My theshow account now shows no PSN or Xbox account linked so I thought it was fixed. But now when I go to link my PSN I get the platform exclusivity error :(.
I get the same error. Playing on the PS4 version for now.
Did you do anything special to get it working on ps4? Neither version is showing any progress for me
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@wavytitan_mlbts said in Linked account on The Show website; lost game progress:
@edoalvarez_mlbts said in Linked account on The Show website; lost game progress:
@wavytitan_mlbts said in Linked account on The Show website; lost game progress:
My theshow account now shows no PSN or Xbox account linked so I thought it was fixed. But now when I go to link my PSN I get the platform exclusivity error :(.
I get the same error. Playing on the PS4 version for now.
Did you do anything special to get it working on ps4? Neither version is showing any progress for me
I didn't. I think for some reason only my PS4 is tied into my The Show online account and that's why everything is showing up. You are prompted with "local file or server file" in game when you start the PS4 so I would just choose local and if that doesn't work, close the game, delete the game data from system settings and try again but select sever file next time.
Honestly, there's no rhyme or reason to any of this. It's a complete clusterphuk.
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I turned on the PS4 and PS5 version at the same time in hopes of scrambling the server up and it would give me my shitt back. It didn’t work.
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I don’t understand how my The Show account has all my progress whereas the Xbox/PS login credentials have no progress. You’d think it’d just be easy for them to relink the legacy data back to the game.
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@feegore_psn said in Linked account on The Show website; lost game progress:
I don’t understand how my The Show account has all my progress whereas the Xbox/PS login credentials have no progress. You’d think it’d just be easy for them to relink the legacy data back to the game.
Exactly. This should have been an easy fix. Maybe we would have had to make a ticket, but surely somebody in the team would have the tools to just copy and paste. This situation is ridiculous.
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Maybe we should start some sort of hashtag on social media. ??? I don’t know. Perhaps that’ll get their attention.
I understand people are struggling with server connection, but all of us are missing content that we paid for. Not the exact same thing. Although of course the servers matter for all.
