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Have they gave the stubs back from canceled buy orders yet?

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  • A Offline
    A Offline
    allmustfall16
    wrote on last edited by
    #1

    I’m stuck at work. Hoping for some good news.

    x814xMafia_PSNX 1 Reply Last reply
    1
  • x814xMafia_PSNX Offline
    x814xMafia_PSNX Offline
    x814xMafia_PSN
    replied to Guest on last edited by
    #2

    @allmustfall16 said in Have they gave the stubs back from canceled buy orders yet?:

    I’m stuck at work. Hoping for some good news.

    Did you have to submit a Bug Report or is this something that will be fixed automatically per person since it's happening to everyone?

    Amac1702_XBLA 1 Reply Last reply
    0
  • Amac1702_XBLA Offline
    Amac1702_XBLA Offline
    Amac1702_XBL
    replied to Guest on last edited by
    #3

    @x814xmafia_psn said in Have they gave the stubs back from canceled buy orders yet?:

    @allmustfall16 said in Have they gave the stubs back from canceled buy orders yet?:

    I’m stuck at work. Hoping for some good news.

    Did you have to submit a Bug Report or is this something that will be fixed automatically per person since it's happening to everyone?

    I'm looking where to report a bug to see if I can get mine back. Could you help me?

    x814xMafia_PSNX BodamEscapePlan_PSNB 2 Replies Last reply
    0
  • x814xMafia_PSNX Offline
    x814xMafia_PSNX Offline
    x814xMafia_PSN
    replied to Guest on last edited by
    #4

    @amac1702_xbl said in Have they gave the stubs back from canceled buy orders yet?:

    @x814xmafia_psn said in Have they gave the stubs back from canceled buy orders yet?:

    @allmustfall16 said in Have they gave the stubs back from canceled buy orders yet?:

    I’m stuck at work. Hoping for some good news.

    Did you have to submit a Bug Report or is this something that will be fixed automatically per person since it's happening to everyone?

    I'm looking where to report a bug to see if I can get mine back. Could you help me?

    Credit goes to @dbarmonstar_PSN

    From Website the show nation click support at top of the page
    Click on 21 game icon
    Select Report an issue on the left side of page

    If you're on a smartphone, you may have to scroll down on the page when you see Xbox Support.

    1 Reply Last reply
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  • BodamEscapePlan_PSNB Offline
    BodamEscapePlan_PSNB Offline
    BodamEscapePlan_PSN
    replied to Guest on last edited by BodamEscapePlan_PSN
    #5

    @amac1702_xbl said in Have they gave the stubs back from canceled buy orders yet?:

    @x814xmafia_psn said in Have they gave the stubs back from canceled buy orders yet?:

    @allmustfall16 said in Have they gave the stubs back from canceled buy orders yet?:

    I’m stuck at work. Hoping for some good news.

    Did you have to submit a Bug Report or is this something that will be fixed automatically per person since it's happening to everyone?

    I'm looking where to report a bug to see if I can get mine back. Could you help me?

    Here's the link to SDS' report a claim page

    Make sure that you use the "Account Issue" one.

    From there, you'll see another tab with "Missing Stubs/XP." Try to be as detailed as you can be.

    x814xMafia_PSNX 1 Reply Last reply
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  • A Offline
    A Offline
    allmustfall16
    wrote on last edited by
    #6

    I got an email back saying they are aware of the problem and working towards resolution. Thanks for your patience.

    Hopefully they figure this out.

    1 Reply Last reply
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  • x814xMafia_PSNX Offline
    x814xMafia_PSNX Offline
    x814xMafia_PSN
    replied to Guest on last edited by
    #7

    @bodamescapeplan said in Have they gave the stubs back from canceled buy orders yet?:

    @amac1702_xbl said in Have they gave the stubs back from canceled buy orders yet?:

    @x814xmafia_psn said in Have they gave the stubs back from canceled buy orders yet?:

    @allmustfall16 said in Have they gave the stubs back from canceled buy orders yet?:

    I’m stuck at work. Hoping for some good news.

    Did you have to submit a Bug Report or is this something that will be fixed automatically per person since it's happening to everyone?

    I'm looking where to report a bug to see if I can get mine back. Could you help me?

    Here's the link to SDS' report a claim page

    Make sure that you use the "Account Issue" one.

    From there, you'll see another tab with "Missing Stubs/XP." Try to be as detailed as you can be.

    I didn't go that way, but I still got an email from them.

    However, if it's any help I had a Buy Order in for someone at 300 stubs. When I cancelled it this morning; the stubs went back into my balance, but it took a few secs to register.

    BodamEscapePlan_PSNB 1 Reply Last reply
    0
  • BodamEscapePlan_PSNB Offline
    BodamEscapePlan_PSNB Offline
    BodamEscapePlan_PSN
    replied to Guest on last edited by
    #8

    @x814xmafia_psn said in Have they gave the stubs back from canceled buy orders yet?:

    @bodamescapeplan said in Have they gave the stubs back from canceled buy orders yet?:

    @amac1702_xbl said in Have they gave the stubs back from canceled buy orders yet?:

    @x814xmafia_psn said in Have they gave the stubs back from canceled buy orders yet?:

    @allmustfall16 said in Have they gave the stubs back from canceled buy orders yet?:

    I’m stuck at work. Hoping for some good news.

    Did you have to submit a Bug Report or is this something that will be fixed automatically per person since it's happening to everyone?

    I'm looking where to report a bug to see if I can get mine back. Could you help me?

    Here's the link to SDS' report a claim page

    Make sure that you use the "Account Issue" one.

    From there, you'll see another tab with "Missing Stubs/XP." Try to be as detailed as you can be.

    I didn't go that way, but I still got an email from them.

    However, if it's any help I had a Buy Order in for someone at 300 stubs. When I cancelled it this morning; the stubs went back into my balance, but it took a few secs to register.

    Yep, the Buy Order system is working as intended now. I started playing around 8AM PST and noticed it right away.

    I still haven't gotten my Stubs returned from my cancelled Buy Orders though. But considering I only lost 40-50K while others lost hundreds of thousands, I can understand if I'm not the top priority.

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