Linking Account Issues: Platform Exclusivity
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As the title says, I am able to link my Xbox account with my MLBTS account with no issues.
Whenever I login to my Playstation account on theshow.com, it shows linked to this MLBTS account. However when I login to this MLBTS account, there's no associated Playstation account. When I generate a code, I receive :"An error occurred while trying to link accounts: platform exclusivity" when trying to officially link the two.
This has been a problem since MLB 21, I've contacted SDS multiple times and haven't heard back in a month and a half.
Has anyone found a fix for this issue?
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Emailed support again looking for help, we'll see if they get something back but I doubt it. It's made playing on Xbox pointless since all my progress is on PS5.
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How do you do it to start with? My xbox will be here monday and i am switching from ps5.. any links or videos to show how to do it? Im not the most tech savvy guy. Any help would be appreciated
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@bruno4132_psn said in Linking Account Issues: Platform Exclusivity:
How do you do it to start with? My xbox will be here monday and i am switching from ps5.. any links or videos to show how to do it? Im not the most tech savvy guy. Any help would be appreciated
Login to MLB on your Xbox/PS5, go to your profile and get the link account code. Login to your MLB The Show account on here and connect via that code.
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Thank you. When i hook up my xbox on monday i will do this. Thanks again
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Sure thing.
Can anyone from SDS help me out here? It's been a long term issue that I have reached out to support multiple times about with no resolution.
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Anyone find a solution to this issue?
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@eckbetter_mlbts said in Linking Account Issues: Platform Exclusivity:
Anyone find a solution to this issue?
Yes it happened to me. Go to the show app and sign out. Then sign back in inder your playstation account, or whatever one you are trying to get to. It will not let u sign in on ps5 if your signed into your other account on the app. Hope that helps -
@bruno4132_mlbts said in Linking Account Issues: Platform Exclusivity:
@eckbetter_mlbts said in Linking Account Issues: Platform Exclusivity:
Anyone find a solution to this issue?
Yes it happened to me. Go to the show app and sign out. Then sign back in inder your playstation account, or whatever one you are trying to get to. It will not let u sign in on ps5 if your signed into your other account on the app. Hope that helpsThanks for the help, but that isn't my issue exactly. It's an account linking issue between MLB The Show and my PSN. I can link my Xbox account fine.
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@bruno4132_psn said in Linking Account Issues: Platform Exclusivity:
How do you do it to start with? My xbox will be here monday and i am switching from ps5.. any links or videos to show how to do it? Im not the most tech savvy guy. Any help would be appreciated
This is for the switch, but the steps are the same for any platform.
https://forums.theshow.com/topic/49818/switch-successfully-linked?_=1651646046567
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That's what I'm doing, I understand how to link, but the linking process gets an error on my Playstation account. I am able to link my Xbox account just fine.
When I do the linking process, I receive a 'Platform Exclusivity' error on Playstation and nobody from SDS seems to have a solution.
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@eckbetter_mlbts said in Linking Account Issues: Platform Exclusivity:
That's what I'm doing, I understand how to link, but the linking process gets an error on my Playstation account. I am able to link my Xbox account just fine.
When I do the linking process, I receive a 'Platform Exclusivity' error on Playstation and nobody from SDS seems to have a solution.
That post was for Bruno, not you. He asked how to do it. 99% of the people who do it correctly don’t have a problem. The rest have some issue(s) that SDS has to correct.
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im having this issues. Did anyone figure out how to fix it?
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@eckbetter_mlbts said in Linking Account Issues: Platform Exclusivity:
As the title says, I am able to link my Xbox account with my MLBTS account with no issues.
Whenever I login to my Playstation account on theshow.com, it shows linked to this MLBTS account. However when I login to this MLBTS account, there's no associated Playstation account. When I generate a code, I receive :"An error occurred while trying to link accounts: platform exclusivity" when trying to officially link the two.
This has been a problem since MLB 21, I've contacted SDS multiple times and haven't heard back in a month and a half.
Has anyone found a fix for this issue?
I just got a ps5 today and i am having the same problem -
How to transfer your items cards equipment and preorder bonuses from PS5 to Series X? Or can you do that?
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