Can’t get online sense release of game on Xbox

[Krazy Targaryen_XBL]

Have not been able to get online sense release of game.it says challenge failed or dropped from server.ranked season,casual and vs friends all modes are unable to get online my internet is fine I can play all other games online.im set for cross platform Xbox is update.i can purchase and sale on market.thats about online as it gets for me any help would be appreciated.