Community Forum

Why is face scan closed

The completed orders screen has infinite scrolling. If you scroll to the bottom of the screen, it should load the next set of orders in your history. Are you able to check if it's loading?

Also, can you compare what you see on the website (https://mlb24.theshow.com/orders/completed_orders) ?

Thanks!

Still broken

Nearly a month now…how hard can it be to fix? I don’t understand

From what I've seen, you either get lucky with an upload or not and have to retry constantly, and thats not even a guarantee it will load properly without freezing or just not changing anything on your default character at all once you get it in game, seems like the feature is just ridiculously hit or miss and SDS dont care about fixing it.
Hope you get it to upload.

Try clearing browser cookies on your phone. That should clear the Xbox login that you used initially.

Hi, are you both still having face scan upload issues? Thanks!

Try clearing your browser cookies on your phone. That should clear the Xbox login that you used initially.

Try clearing your browser cookies on your phone. That should clear the Xbox login that you used initially.

From inventory, you can click the card and it should go directly to that card in the market.

From collections, we'll see what we can do.