I can assure you I don't use a bot (couldn't even tell you where to begin on doing so). While close, I also don't have all of the sets completed. Literally bought some stubs to help finish the live series, then banned, restricted, whatever you want to call it.

I submitted a ticket almost immediately and have replied to the email a few times asking for a response, but crickets. Is this how they treat loyal customers amd those who spend real money?

Tl/dr: Spent real money only to get banned from the app. Unless this gets remedied, I'll never spend another penny on any SDS product or addons.